Cartier Boutique Manager

Hong Kong • China

Monday, July 28, 2025

Van Cleef & Arpels, a distinguished High Jewelry Maison under the Richemont Group, is renowned for its rich heritage and unparalleled craftsmanship. As part of this prestigious conglomerate, the brand offers an enchanting and innovative environment, fostering creativity and expertise. Van Cleef & Arpels is committed to diversity and inclusion, believing that these principles drive creativity and excellence.

1. Drive business by managing the team, setting individual objectives, and ensuring boutique sales and client satisfaction targets are met.
2. Act as an ambassador by introducing the Maison's universe, history, and creations to local communities.
3. Offer a high level of service by ensuring an outstanding in-store experience.
4. Develop the team by building a complementary team, coaching members, recruiting new profiles, and nurturing knowledge and positivity.
5. Run efficient and compliant in-store operations by supervising boutique operations and back-office activities, ensuring policy adherence, and enhancing operational excellence.

1. Proven managerial experience in a luxury retail environment.
2. Fluency in Cantonese, Mandarin, and English.

1. Strong communication and interpersonal skills.
2. Entrepreneurial mindset with a focus on results and client satisfaction.
3. Ability to inspire and develop a team.
4. Organizational and reliability skills.

Significant experience in managing a luxury retail boutique, with a focus on sales growth and team development.

Van Cleef & Arpels offers a career development-focused environment with comprehensive training on the brand's history, craftsmanship, and creations.

Van Cleef & Arpels fosters a culture of creativity, diversity, and inclusion, encouraging employees from varied backgrounds to contribute to the Maison's legacy of excellence. The workplace is characterized by a collaborative spirit and a commitment to nurturing talent.