Cartier Boutique Director

Troy • USA

Monday, August 11, 2025

Cartier, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. As part of Richemont Americas, Cartier is committed to fostering a diverse and inclusive workforce that mirrors the diversity of its clientele and communities. The company prides itself on nurturing creativity and excellence through a culture that values varied backgrounds and experiences.

1. Lead the boutique team to achieve or exceed sales goals and deliver exceptional client experiences.
2. Develop and implement growth strategies to enhance boutique performance.
3. Communicate market insights and competitive strategies to maintain a leading edge.
4. Identify business challenges and devise realistic solutions with measurable success goals.
5. Foster a high-performing team through strategic talent evaluation and development.
6. Cultivate a client-centric culture, ensuring memorable and lasting client relationships.
7. Collaborate with corporate departments to communicate key messages and business opportunities.
8. Ensure operational excellence through continuous improvements and compliance with procedures.
9. Act as a brand ambassador, upholding the boutique's image and promoting Cartier's heritage.

1. Bachelor’s degree in a related field is preferred.
2. Additional language skills are advantageous.

1. Proficiency in MS Office; SAP knowledge is preferred.
2. Experience in leading complex business environments or projects.
3. Excellent analytical, organizational, and interpersonal communication skills.
4. Strong attention to detail and ability to multitask with precision.
5. Collaborative approach with the ability to foster a positive work environment.

7 to 10 years of management experience, particularly in luxury retail or hospitality, with a proven track record of leading leaders and managing direct reports.

Bachelor’s degree in a related field is a plus.

Cartier offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include wellness reimbursement, paid time off, and volunteer time off days.

Cartier fosters a culture of inclusivity and excellence, encouraging creativity and innovation. The company values diversity and strives to create a workforce that reflects the communities it serves. Employees are empowered to contribute to a positive work environment and are supported in their professional growth and development.