Cartier Assistant Manager, Retail Operations

New York • USA

Friday, October 24, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As a global leader in luxury goods, Cartier North America is committed to fostering an inclusive and diverse workforce that reflects the rich diversity of its clientele and communities. The brand is dedicated to nurturing creativity and innovation through a culture that values diversity and inclusion.

1. Assist in the implementation, communication, and maintenance of boutique procedures and guidelines.
2. Provide timely support to boutiques and field teams on compliance and retail operations inquiries.
3. Coordinate boutique audit logistics, documentation, and follow-up actions in collaboration with the Retail Operations Manager.
4. Lead retail operations projects in alignment with the Retail Operations Manager.
5. Manage retail operations tracking tools, databases, and reports.
6. Consolidate audit findings and ensure timely resolution with boutiques.
7. Support the preparation of compliance KPI dashboards and presentations.
8. Ensure boutiques have access to updated policies, SOPs, and compliance materials.
9. Liaise with regional operations and training teams to identify needs or knowledge gaps.
10. Coordinate communication with boutiques and escalate issues to the Retail Operations Manager as necessary.
11. Distribute policy communications and updates in partnership with the Retail Operations Manager.
12. Support the organization of compliance-related training, meetings, and projects.
13. Assist in continuous improvement initiatives to enhance retail operations.

1. Bachelor’s degree in business, operations, or a related field preferred.
2. 2–4 years of experience in retail operations or compliance.
3. Experience in luxury retail is advantageous.
4. Boutique experience is beneficial.

1. Organizational skills and attention to detail.
2. Clear communication and interpersonal abilities.
3. Ability to work collaboratively across teams and manage multiple priorities.
4. Proficiency in Microsoft Office Suite.
5. Familiarity with project management or workflow tools is desirable.

2–4 years of experience in retail operations or compliance, with luxury retail experience being a plus.

Bachelor’s degree in business, operations, or a related field preferred.

Expected salary range: $80,000-$100,000. Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, wellness reimbursement benefit, paid time off, and volunteer time off days.

Cartier North America is dedicated to crafting a future that embraces diversity and inclusion, fostering a work environment where creativity and knowledge thrive. The company values the well-being of its associates and promotes a healthy work-life balance, encouraging community engagement and personal growth.