Cartier Assistant Boutique Manager

Cartier, a prestigious name in the luxury industry, is part of the Richemont Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic work environment where innovation meets tradition. As an employer, Cartier is committed to fostering talent and providing opportunities for professional growth within a culture that values excellence and creativity.

1. Assist the Boutique Director in optimizing boutique performance and profitability by managing the team and ensuring operational excellence.
2. Take leadership of the boutique in the absence of the Boutique Director, ensuring compliance and effectiveness.
3. Create and manage monthly work schedules for boutique personnel, ensuring coverage of needs and activities.
4. Oversee daily boutique activities to maximize staff efficiency and ensure necessary tools and inputs are at optimal levels.
5. Control and manage the cash register and operational expenses, ensuring compliance with Cartier and Richemont policies.
6. Maintain the boutique's appearance and manage external cleaning staff to ensure a welcoming environment.
7. Ensure adequate merchandise stock levels and manage inventory discrepancies.
8. Motivate and support the sales team to achieve or exceed sales objectives and implement effective sales strategies.
9. Train and monitor staff to deliver exceptional client experiences and maintain high standards of courtesy and professionalism.
10. Develop long-term client relationships and act as a Maison ambassador at events and meetings.
11. Motivate and support boutique staff, offering guidance and conducting team meetings to ensure awareness of tasks and targets.
12. Uphold the boutique image and supervise visual merchandising guidelines in partnership with corporate teams.

1. Master’s degree or equivalent.
2. Minimum 2-5 years of management experience in retail or hospitality.

1. Fluency in English; additional languages are a plus.
2. Strong organizational and communication skills.
3. Ability to attract and develop top talent.
4. Digital and technology acumen.
5. Empathy and strong relationship-building skills.
6. Entrepreneurial mindset with creativity and proactivity.

Experience in retail management and managing large teams, preferably in the luxury or hospitality sector. Availability for flexible hours, including weekends and travel for training and events.

Master’s degree or equivalent.

Cartier offers a comprehensive benefits package, including opportunities for professional development, a supportive work environment, and the chance to work with a globally recognized luxury brand.

Cartier fosters a culture of innovation, respect, and collaboration. The company values diversity and encourages an open-minded approach to achieving excellence. Employees are empowered to share ideas and contribute to the brand's legacy of luxury and sophistication.