Byredo Store Team Leader

Byredo is a Stockholm-born luxury fragrance and lifestyle house known for its premium perfumes, candles and leather accessories. The brand combines artisanal craftsmanship with contemporary design and cultivates a client-focused retail presence across flagship boutiques and wholesale partners.

1. Lead daily store operations to achieve sales targets and retail KPIs, including conversion, average transaction value and client retention.
2. Coach, motivate and develop the sales team through on-the-floor coaching, product training and performance feedback.
3. Deliver a best-in-class client experience and personalised clienteling, driving loyalty and high-touch service standards.
4. Execute visual merchandising and maintain brand presentation standards to reflect Byredo’s aesthetic and seasonal directives.
5. Manage inventory control, stock replenishment, cash handling and daily sales reporting in accordance with company procedures.
6. Support recruitment, staff scheduling and rostering to ensure appropriate coverage during peak trading periods.
7. Ensure compliance with health & safety, loss-prevention and local regulatory requirements.

1. Proven supervisory or team-lead experience in luxury retail, cosmetics or fragrance environments.
2. Demonstrable commercial acumen with a track record of meeting or exceeding sales targets.
3. Excellent interpersonal and communication skills with an aptitude for high-level client relationship management.
4. Strong organisational skills and numerical literacy for basic financial and KPI reporting.
5. Flexibility to work retail hours, including weekends and seasonal peaks.

1. Clienteling
2. Visual merchandising
3. Team leadership
4. Retail KPI management
5. Stock control and inventory procedures
6. Cash handling and POS operation

Minimum 2 years of supervisory or team leader experience within luxury retail or premium beauty/fragrance retail environments, with proven sales leadership and people-management outcomes.

High school diploma or equivalent; tertiary qualification in business, retail management or fashion/beauty disciplines preferred.

Byredo’s retail culture emphasizes craftsmanship, creativity and an uncompromising attention to sensory detail. The workplace values highly personalised client service, a collaborative team ethos and a commitment to representing the brand’s minimalist, design-led aesthetic in every customer interaction.