Byredo Store Manager

Byredo is a Stockholm‑born luxury fragrance and lifestyle house acclaimed for its contemporary perfumery, candles and leather accessories. The brand operates a network of boutiques and global wholesale partners and is recognised for its design‑led aesthetic and emphasis on sensory, client‑centric retail experiences.

1. Lead day‑to‑day operations of the Covent Garden boutique, ensuring impeccable presentation and adherence to brand standards.
2. Drive sales performance and local KPI achievement through proactive merchandising, clienteling and commercial planning.
3. Recruit, coach and develop a high‑performing team; manage schedules, performance reviews and talent calibration.
4. Own inventory control, stock replenishment, visual merchandising execution and loss‑prevention processes.
5. Deliver exceptional client experiences through one‑to‑one selling, after‑sales service and CRM follow‑up.
6. Manage administrative duties including cash reconciliation, payroll inputs, store P&L tracking and liaison with finance.
7. Implement product launches, in‑store events and local marketing initiatives in collaboration with regional and corporate teams.
8. Ensure compliance with health & safety, employment legislation and corporate retail policies.

1. Proven retail management experience — ideally in luxury, beauty or premium lifestyle brands.
2. Demonstrable track record of meeting or exceeding sales targets and retail KPIs.
3. Strong leadership and people‑management skills with experience training and developing frontline staff.
4. Commercial acumen including inventory control, merchandising and basic P&L awareness.
5. Excellent interpersonal and communication skills suited to high‑net‑worth client service.

1. Clienteling and CRM best practices
2. Visual merchandising and boutique presentation
3. Retail KPI management and sales forecasting
4. Team leadership, coaching and development
5. Inventory control and stock management
6. Cash handling and POS systems

Minimum 3 years' management experience in luxury or premium retail, with a demonstrable record of leading a boutique or store team and delivering consistent commercial results. Experience in flagship or high‑footfall locations is highly desirable.

High school diploma required; bachelor’s degree in business, fashion, retail management or related discipline preferred.

Byredo cultivates a design‑driven, client‑focused retail culture that values creativity, craftsmanship and attention to detail. The workplace is fast‑paced and collaborative, with an emphasis on delivering a refined sensory and service experience that reflects the brand’s aesthetic.