Byredo Education Manager

Byredo is a design-led luxury house renowned for its artisanal fragrances, candles and beauty objects. Operating internationally from a strong creative foundation, the brand sits within a broader luxury group and combines Scandinavian minimalism with contemporary storytelling to deliver distinctive sensory experiences across retail and wholesale channels.

1. Design, implement and maintain a global retail and wholesale education strategy that elevates product knowledge, service standards and selling skills across store teams and partners.
2. Create modular curricula, classroom and e‑learning content, assessment tools and certification pathways for new product launches, seasonal merchandising and brand pillars.
3. Deliver in-person and virtual training sessions, masterclasses and train‑the‑trainer programs for boutique teams, regional trainers and wholesale partners.
4. Onboard new retail hires and support store openings with role-specific training plans, field coaching and competency assessments.
5. Partner with commercial, marketing and visual merchandising teams to align training with commercial objectives, promotional calendars and brand positioning.
6. Measure training impact through KPIs, assessments and feedback loops; report on learning outcomes and propose continuous improvements.
7. Manage learning resources and budgets, maintain up-to-date training materials and oversee relationships with external trainers and learning vendors.

1. Bachelor’s degree in Business, Marketing, Hospitality, Education or a related discipline; qualifications in Learning & Development or adult education are advantageous.
2. Minimum 5 years’ experience in retail learning & development, ideally with demonstrable experience in beauty, fragrance or luxury retail environments.
3. Proven ability to design learner-centric curricula and to deliver high-impact facilitation for both classroom and virtual audiences.
4. Excellent stakeholder management, with experience collaborating across commercial, marketing and store operations teams.
5. Strong analytical capability to measure training effectiveness and to translate insights into actionable enhancements.

1. Retail training program design
2. Facilitation and presentation
3. Coaching and field enablement
4. Curriculum and assessment development
5. Learning Management Systems (LMS) and e‑learning delivery
6. Project management and stakeholder engagement
7. Microsoft Excel and PowerPoint

At least 5 years of progressive experience in learning & development within retail, with specific exposure to beauty, fragrance or premium luxury brands and a track record of delivering measurable commercial impact through training.

Bachelor’s degree in Business, Marketing, Hospitality, Education or related field. Professional certifications in L&D or adult education preferred.

Byredo fosters a creative, design-driven workplace that values craftsmanship, attention to detail and storytelling. The environment is collaborative and fast-paced, appealing to individuals who combine commercial rigour with a passion for sensory luxury and brand experience.