Burberry Team Manager

Rome • Italy

Wednesday, February 19, 2025

Burberry Limited, a distinguished name in the luxury fashion industry, operates under the guiding principle that creativity unlocks new possibilities. Founded in 1856, Burberry continues to push boundaries, fostering an environment where diverse talents can thrive. As part of its commitment to sustainability and community engagement, Burberry is a values-driven brand that seeks to drive positive change within the industry.

1. Enhance sales performance in collaboration with store management to consistently achieve and exceed goals.
2. Analyze store and competitor performance, identifying strategies for business growth.
3. Lead a high-performing, customer-facing team, setting performance targets and driving productivity.
4. Serve as a brand ambassador, demonstrating extensive product knowledge and passion for the Burberry brand.
5. Model exceptional client experience and develop long-term relationships with top clients.
6. Monitor CRM database to execute company initiatives and manage client outreach.
7. Ensure consistent product knowledge and training standards across the team.
8. Develop and retain talented employees through performance reviews and development plans.
9. Foster a positive and energetic working environment, balancing teamwork with healthy competition.

1. Previous experience in luxury retail, driving department sales and profitability.
2. Commercial awareness with exposure to sales-related KPIs.
3. In-depth understanding of luxury service expectations.

1. Excellent leadership and people management skills.
2. Strong interpersonal and communication abilities.
3. Adaptability and flexibility in a dynamic environment.
4. Organizational skills with the ability to prioritize and solve problems.
5. Advanced knowledge of POS and digital tools.

Previous experience in a similar role within luxury retail, focusing on sales and customer service excellence.

Burberry offers a dynamic work environment with opportunities for professional growth and development.

Burberry fosters a creative and inclusive workplace culture, encouraging innovation and collaboration. The brand is committed to sustainability and community involvement, creating an environment where employees are inspired to excel and contribute to industry change.