Burberry Senior Client Advisor

Hong Kong • China

Wednesday, February 19, 2025

Burberry Limited, a quintessential British luxury brand, is renowned for its iconic trench coats and innovative designs. As part of a global luxury fashion conglomerate, Burberry is committed to creativity, sustainability, and community engagement. The brand offers an inspiring environment where diverse talents can thrive, contributing to its legacy of excellence and innovation.

1. Exceed individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the brand, fostering a desire for Burberry products.
3. Provide luxury service with expertise in product, fashion, and styling.
4. Elevate the client experience through personalized service and relationship building.
5. Efficiently manage after-sales services and client follow-ups.
6. Maintain high luxury standards in store operations, including inventory management and visual merchandising.
7. Build and nurture meaningful client relationships to promote loyalty and repeat purchases.
8. Capture new luxury clients to expand the client base with a focus on commercial objectives.
9. Drive client retention through regular contact and follow-up on sales and client requests.

1. Proven track record in delivering sales and exceeding targets.
2. Previous experience in clienteling.
3. Strong interest in fashion, art, and culture.

1. Strong product knowledge and understanding of retail operations.
2. Understanding of competitor products.
3. Fluent in local language; English proficiency is desirable.
4. Confidence, curiosity, conviction, and care.
5. Energetic, proactive, and self-motivated.
6. Detail-oriented and creative with a passion for selling.
7. Assertive with impeccable presentation and communication skills.
8. Results-driven with a commercial mindset.
9. Flexible, collaborative, and adaptable.

Experience in retail sales, with a focus on luxury fashion and client engagement.

Burberry offers a dynamic work environment with opportunities for professional growth and development. Employees are part of a collaborative and supportive team, with access to a range of luxury fashion industry insights and experiences.

Burberry fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new possibilities. The company is committed to diversity and inclusion, providing an environment where all individuals can thrive and contribute to the brand's success.