Burberry Sales Associate

Burberry, established in 1856 by Thomas Burberry, is a prestigious global luxury brand renowned for its quintessentially British ethos. As part of a vast network of owned and franchised stores spanning EMEIA, Asia Pacific, and the Americas, Burberry is at the forefront of digital innovation, integrating cutting-edge technology across design, distribution, and marketing. The brand is committed to modern luxury, emphasizing social and environmental responsibility as a cornerstone of its enduring success.

1. Embrace the Burberry Experience, adhering to company training guidelines to reflect the brand's luxury image.
2. Consistently achieve personal sales targets based on the Burberry code of conduct.
3. Deliver exceptional customer service through superior interpersonal and communication skills.
4. Proactively identify and cultivate new clients, transforming them into loyal customers.
5. Utilize the Client Book to drive sales and invite clients back to the store via email.
6. Implement visual merchandising techniques in line with company guidelines, ensuring compliance with monthly floorset plans.
7. Maintain store readiness at the start and end of each day, ensuring all products are replenished and displayed correctly.
8. Support back-of-house operations, including markdown processes, inventory management, and event assistance.

1. Minimum of 1 year experience in luxury or related industry.
2. High school diploma or equivalent; preference for fashion-related degrees.
3. Proficiency in Chinese and English is advantageous.
4. Experience in luxury sales or service is preferred.
5. Interest in fashion and design.

1. Proactive attitude with a focus on achieving results.
2. Strong interpersonal skills for effective communication with all staff.
3. Flexibility to adapt to change while maintaining a positive demeanor.
4. Understanding of POS and store systems.

A minimum of one year of experience in the luxury or related industry is required.

High school diploma or equivalent; preference for candidates with a fashion-related degree.

Burberry offers an inclusive work environment, providing equal opportunities based on skills and experience.

Burberry fosters a culture of innovation and responsibility, valuing diversity and inclusivity in its workforce. The brand is dedicated to providing a supportive environment that encourages professional growth and development.