Burberry Sales Associate
Burberry Limited, a quintessential British brand established in 1856, is renowned for its iconic outerwear and commitment to luxury through digital innovation, design excellence, and a steadfast dedication to quality and tradition. With its headquarters in London, Burberry is a leader in design, marketing, and retail, celebrated for its innovative product designs, digital marketing strategies, and dynamic retail approaches. As part of its parent company, Burberry continues to uphold its brand value by fostering a respected and ethical corporate culture.
- Act as a Burberry ambassador by promoting the luxury brand to clients and achieving individual sales targets.
- Provide customer service in alignment with company standards, utilizing product and luxury client service training.
- Identify client needs through clienteling and enhance sales through upselling, link selling, and cross-selling.
- Engage potential clients using a client book to foster loyalty and encourage repeat visits through calls, messages, emails, and direct mail.
- Adhere to company guidelines for product display and manage new arrivals by organizing and displaying them appropriately.
- Ensure readiness for client engagement by verifying stock, organizing the store, and maintaining fitting room cleanliness.
- Facilitate smooth operations for colleagues by organizing the store for the next day and managing inventory efficiently.
- Experience in luxury, fashion, service, or retail sales is preferred.
- High school diploma or equivalent required; associate or bachelor's degree in fashion or Chinese language is advantageous.
- Ability to work five days a week, including weekends.
- Passion for fashion and luxury retail.
- Strong understanding of store operations and POS systems.
- Proactive, clear, and efficient communication skills.
- Positive, sociable, results-oriented, responsible, and adaptable.
Prior experience in luxury, fashion, service, or retail sales is preferred.
High school diploma or equivalent required; associate or bachelor's degree in fashion or Chinese language is advantageous.
Preference given to individuals with disabilities or national veterans in accordance with relevant laws.
Burberry fosters a culture of creativity and innovation, believing in the power of creativity to unlock potential. The company values ethical practices and a creative work environment, encouraging continuous innovation and growth.
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