Burberry Operations Supervisor

Burberry, a storied name in luxury fashion, is renowned for its commitment to creativity, innovation, and sustainability. As part of a global leader in the luxury industry, Burberry offers an environment where diverse talents can thrive, contributing to the brand's legacy of excellence and its mission to drive positive change in the world.

1. Manage all aspects of inventory control, including receiving and handling stock orders from hubs or warehouses, ensuring product accuracy, and reporting discrepancies.
2. Support the sales team by retrieving stock promptly, including for Omnichannel and stock pullback.
3. Maintain a tidy and compliant back-of-house environment in line with Retail Operations and Standards.
4. Conduct quality control on all products, reporting any issues to the store lead.
5. Support the aftersales process, including alterations, repairs, and personalization, to enhance the client experience.
6. Ensure all stockroom equipment is operational, addressing concerns through Ask services immediately.
7. Perform ad hoc administrative tasks such as answering calls, liaising with customer service, and managing stationery and supermarket orders.
8. Assist store management with events, visual merchandising, stock taking, and other duties as required.

1. Excellent organizational skills with meticulous attention to detail.
2. Strong verbal and written communication skills.
3. Intermediate proficiency in Microsoft Office software.
4. Experience with SAP is desirable.
5. Ability to work effectively in a team.
6. Capacity to thrive in a busy team environment.

Previous experience in a similar operations or inventory control role within the retail or luxury fashion industry is preferred.

Expected base salary ranges from $28.00 to $29.50 per hour, with potential for commission earnings, discretionary bonuses, and incentive packages.

Comprehensive company-sponsored benefit programs are available.

Burberry fosters a culture of creativity and inclusivity, encouraging employees to bring their unique skills and experiences to the table. The company is dedicated to sustainability and community engagement, creating a supportive and dynamic workplace.