Burberry IT Service Manager

Burberry, a renowned luxury fashion house established in 1856, is celebrated for its innovative approach to design and commitment to sustainability. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and diversity are highly valued. The company is dedicated to fostering a culture of imagination and excellence, making it a desirable employer for those passionate about luxury fashion and sustainable practices.

1. Oversee the IT service management processes to ensure efficient and reliable IT support.
2. Collaborate with cross-functional teams to enhance IT service delivery.
3. Monitor and report on IT service performance metrics.
4. Identify and implement improvements in IT service processes.
5. Ensure compliance with IT policies and procedures.

1. Bachelor's degree in Information Technology, Computer Science, or related field.
2. Proven experience in IT service management roles.

1. Strong leadership and team management skills.
2. Excellent problem-solving and analytical abilities.
3. Proficiency in IT service management frameworks such as ITIL.
4. Effective communication and interpersonal skills.

A minimum of 5 years of experience in IT service management, preferably within the luxury fashion industry.

Bachelor's degree in Information Technology, Computer Science, or related field.

Burberry offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts on luxury products.

Burberry fosters a culture of creativity, inclusivity, and sustainability. The company values diverse perspectives and encourages employees to bring their unique skills and experiences to the table. As a values-driven organization, Burberry is committed to making a positive impact on the world and driving industry change.