Burberry Client Advisor

Tampa • USA

Wednesday, February 19, 2025

Burberry Limited, a quintessential British luxury brand, is renowned for its iconic trench coats and innovative designs. As part of the global luxury conglomerate, Burberry is committed to fostering creativity and sustainability. The company offers an inspiring environment where diverse talents can thrive, contributing to its mission of redefining modern luxury.

1. Achieve and surpass individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the brand, fostering a desire for Burberry products.
3. Deliver luxury service, demonstrating expertise in product knowledge, fashion, and styling.
4. Enhance the client experience by following the client journey, from initial impression to closing sales and maintaining client relationships.
5. Efficiently manage after-sales services and client follow-ups.
6. Contribute to store operations by upholding high luxury standards in product presentation, inventory management, and stockroom maintenance.
7. Adhere to company policies and maintain visual standards as per Burberry guidelines.
8. Cultivate teamwork and a positive work environment.
9. Build and maintain meaningful client relationships, promoting loyalty and repeat purchases.
10. Capture new luxury clients to expand the client book with a focus on commercial objectives.
11. Ensure client retention by regular contact and appropriate follow-up on sales and client requests.

1. Proven track record in delivering sales and exceeding targets.
2. Previous experience in clienteling.
3. Strong interest in fashion, art, and culture.
4. Good understanding of store retail operations and competitor products.
5. Experience working as part of a team.

1. Fluency in local language; English proficiency is desirable.
2. Confidence, curiosity, conviction, and care in client interactions.
3. Energetic, proactive, and self-motivated.
4. Detail-oriented and creative with a passion for selling.
5. Assertive with impeccable presentation and communication skills.
6. Results-driven with a commercial mindset.
7. Flexible, collaborative, and adaptable.

Previous experience in retail sales, particularly in luxury fashion, with a focus on client engagement and service excellence.

Burberry offers a dynamic work environment with opportunities for career growth and development, along with a commitment to diversity and inclusion.

Burberry fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new possibilities. The company values diversity and inclusivity, providing a supportive environment where all employees can thrive.