Burberry Client Advisor

Milan • Italy

Sunday, March 1, 2026

Burberry, a quintessential British luxury brand, is renowned for its iconic trench coats and innovative design. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment that fosters creativity and excellence. The brand is committed to sustainability and community engagement, making it a leader in the industry.

1. Achieve and surpass individual and store sales targets and other key performance indicators.
2. Inspire clients through storytelling and passion for the brand, fostering a deep connection with Burberry.
3. Deliver luxury service and demonstrate expertise in product knowledge, fashion, and styling.
4. Guide clients through their journey, ensuring a memorable initial impression, expert product advice, and successful sales closure.
5. Efficiently manage after-sales services and client follow-ups.
6. Contribute to store operations by maintaining luxury standards in both front and back of house, including inventory management and stockroom maintenance.
7. Adhere to company policies and visual standards.
8. Foster teamwork and a positive work environment.
9. Build and nurture meaningful client relationships, promoting loyalty and repeat purchases.
10. Work by appointment to provide personalized service and grow the client book.
11. Drive client retention through regular contact and follow-up on sales and client requests.

1. Proven track record in achieving sales and exceeding targets.
2. Previous experience in clienteling.
3. Strong interest in fashion, art, and culture.
4. Comprehensive product knowledge and understanding of retail operations.
5. Familiarity with competitor products.

1. Fluency in the local language; proficiency in English is desirable. Knowledge of Chinese is a plus.
2. Confidence, curiosity, conviction, and care in client interactions.
3. Teamwork and collaboration skills.
4. Energetic, proactive, and self-motivated.
5. Detail-oriented and creative with a passion for selling.
6. Assertive with excellent presentation and communication skills.
7. Results-driven with a commercial mindset.
8. Flexible and adaptable approach to work.

Previous experience in a luxury retail environment with a focus on client engagement and sales.

Burberry offers a supportive and inclusive work environment with opportunities for professional growth and development.

Burberry fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new possibilities. The brand values diversity and is committed to creating a positive impact on the world through sustainable practices and community engagement.