Burberry Client Advisor

Mexico City • Mexico

Monday, March 2, 2026

Burberry, a quintessentially British brand renowned for its iconic trench coats and innovative designs, operates under the umbrella of the luxury conglomerate. As an employer, Burberry is committed to fostering creativity and excellence, providing employees with a dynamic environment to thrive in the luxury fashion industry.

1. Provide exceptional customer service to all clients, ensuring a personalized and memorable shopping experience.
2. Maintain in-depth knowledge of Burberry products and brand heritage to effectively communicate with clients.
3. Achieve and exceed sales targets through proactive client engagement and relationship building.
4. Assist in visual merchandising to uphold the brand's aesthetic standards.
5. Handle customer inquiries and resolve any issues to ensure client satisfaction.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury fashion market and consumer behavior.
3. Ability to work in a fast-paced environment while maintaining attention to detail.

1. Excellent communication and interpersonal skills.
2. Proficiency in clienteling and building long-term customer relationships.
3. Fluency in both English and Spanish is preferred.
4. Strong organizational and multitasking abilities.

Minimum of 2 years in a luxury retail environment or similar customer service role.

High school diploma or equivalent; further education in fashion or business is advantageous.

Competitive salary package, employee discounts, and opportunities for career advancement within the brand.

Burberry fosters a culture of innovation and inclusivity, where employees are encouraged to express their individuality while working collaboratively towards shared goals. The brand values diversity and is dedicated to creating a supportive and inspiring workplace.