Burberry Client Advisor

Burberry, a quintessentially British luxury brand, is renowned for its innovative approach to fashion and commitment to sustainability. As part of a global conglomerate, Burberry offers a dynamic working environment where creativity and diversity are celebrated. The brand is dedicated to fostering an inclusive workplace that encourages employees to thrive and contribute to the evolution of luxury fashion.

1. Achieve and surpass individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the Burberry brand, fostering desire and loyalty with each interaction.
3. Deliver exceptional luxury service with extensive knowledge of products, fashion, and styling.
4. Guide clients through their journey in-store, ensuring a memorable initial impression and a seamless sales process.
5. Efficiently manage after-sales services and client follow-ups.
6. Maintain high luxury standards in-store operations, including product replenishment, inventory management, and visual merchandising.
7. Build and nurture meaningful relationships with clients to enhance loyalty and drive incremental purchases.
8. Capture new luxury clients to expand the client book with a focus on commercial objectives.
9. Ensure client retention through regular contact and follow-up on sales and client requests.

1. Proven track record in achieving sales targets.
2. Previous experience in clienteling.
3. Strong interest in fashion, art, and culture.

1. Strong product knowledge and understanding of retail operations.
2. Fluency in the local language; proficiency in English is desirable.
3. Excellent presentation and communication skills.
4. Detail-oriented with a passion for selling.
5. Energetic, proactive, and self-motivated.
6. Flexible, collaborative, and adaptable.

Experience in retail sales with a focus on luxury fashion and client engagement.

Burberry offers a vibrant and inclusive work environment with opportunities for personal and professional growth. Employees are encouraged to express their creativity and contribute to the brand's legacy of innovation.

Burberry fosters a culture of creativity and inclusivity, where employees are encouraged to bring diverse perspectives and ideas. The brand is committed to sustainability and social responsibility, creating a positive impact on communities and the fashion industry.