Burberry Client Advisor

London • UK

Sunday, March 1, 2026

Burberry, a storied name in luxury fashion, is renowned for its commitment to creativity and innovation. As part of a global conglomerate, Burberry offers a dynamic work environment that fosters creativity and diversity, encouraging employees to push boundaries and explore new possibilities. The brand is dedicated to sustainable luxury, driving industry change, and championing community engagement.

1. Exceed individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the brand, creating desire and loyalty.
3. Provide luxury service with expertise in product, fashion, and styling.
4. Elevate the client experience by following the client journey from initial impression to sale closure.
5. Efficiently manage after-sales services and follow-ups with clients.
6. Contribute to store operations by maintaining high luxury standards and supporting inventory management.
7. Adhere to company policies and maintain visual standards according to Burberry guidelines.
8. Foster teamwork and a positive work environment.
9. Build meaningful relationships with clients and work by appointment to provide personalized service.
10. Capture new luxury clients to grow the client book with a commercial mindset.
11. Drive client retention through regular contact and follow-up on sales or client requests.

1. Proven track record in delivering sales and exceeding targets.
2. Previous experience in clienteling.
3. Strong interest in fashion, art, and culture.
4. Fluent in local language; English proficiency is desirable.
5. Other language knowledge is desirable.

1. Strong product knowledge and understanding of store retail operations.
2. Understanding of competitor products.
3. Experience working as part of a team.
4. Confidence, curiosity, conviction, and care.
5. Energetic, proactive, and self-motivated.
6. Detail-oriented and creative with a passion for selling.
7. Assertive with impeccable presentation and communication skills.
8. Results-driven with a commercial mindset.
9. Flexible, collaborative, and adaptable approach to work.

Previous experience in a client-facing role within the luxury retail sector is required.

Burberry offers a collaborative and inclusive work environment with opportunities for professional growth and development.

Burberry's workplace culture is rooted in creativity, diversity, and sustainability. The company encourages employees to explore new ideas and drive industry change while fostering a supportive and inclusive environment.