Burberry Client Advisor

Honolulu • USA

Wednesday, February 19, 2025

Burberry Limited, a quintessentially British luxury fashion house, is renowned for its iconic trench coats and innovative designs. As part of the global luxury conglomerate, Burberry is committed to fostering creativity and sustainability, providing an environment where diverse talents can thrive. The brand is dedicated to pushing boundaries and creating the next generation of sustainable luxury for its discerning clientele.

1. Meet and exceed individual and store sales targets and other commercial KPIs.
2. Inspire clients through storytelling and passion for the brand, fostering desire and loyalty to Burberry.
3. Deliver luxury service and demonstrate expertise in product knowledge, fashion, and styling.
4. Elevate the client experience by ensuring a great initial impression, discovering client needs, and closing sales.
5. Efficiently follow-up and deliver after-sales services to clients.
6. Contribute to store operations by maintaining high luxury standards, supporting inventory management, and ensuring visual standards are met.
7. Build meaningful relationships with clients and work by appointment to provide personalized service.
8. Capture new luxury clients to grow the client book with a commercial mindset.
9. Drive client retention by regularly contacting clients and ensuring appropriate follow-up.

1. Proven track record in delivering sales and exceeding targets.
2. Previous experience in clienteling.
3. Strong interest in fashion, art, and culture.
4. Good understanding of store retail operations and competitor products.

1. Fluent in local language; English proficiency is desirable.
2. Confidence, curiosity, conviction, and care in client interactions.
3. Energetic, proactive, and self-motivated.
4. Detail-oriented and creative with a passion for selling.
5. Impeccable presentation and communication skills.
6. Results-driven with a commercial mindset.
7. Flexible, collaborative, and adaptable approach to work.

Previous experience in retail sales, particularly in luxury fashion, with a focus on clienteling and relationship building.

Expected base salary ranges from $20.00 to $22.00 per hour, with potential for commission earnings, bonuses, and other incentives.

Comprehensive company-sponsored benefit programs, including short and long-term incentive packages.

Burberry fosters a culture of creativity and inclusivity, encouraging employees to bring their unique skills and experiences to the table. The company is values-driven and committed to being a force for good, championing sustainability and community engagement.