Bvlgari Training Manager

Bulgari, a prestigious name in the luxury watches and jewellery sector, is part of the esteemed LVMH Group, renowned for its excellence in craftsmanship and innovation. As an employer, Bulgari offers a dynamic and enriching environment where creativity and luxury converge, providing employees with the opportunity to contribute to a legacy of elegance and sophistication.

1. Develop and implement a local training strategy aligned with the worldwide training plan and local requirements.
2. Design and execute training sessions tailored to enhance sales performance and client experience.
3. Adapt and translate training content from headquarters to meet local needs.
4. Coordinate and facilitate in-class and in-store training events, ensuring compliance with brand guidelines.
5. Deliver sales training focused on selling skills and product knowledge, including high-end collections.
6. Collaborate with store managers to ensure the application of training content through activation kits and activities.
7. Support business partners by providing brand and product training sessions.
8. Identify and develop in-store ambassadors for watches and accessories through dedicated training plans.
9. Lead discussions on sales team development, focusing on skill enhancement.
10. Organize and deliver onboarding programs for new client advisors and store management.

1. Minimum 5 years of experience in a similar role within the luxury retail sector.

1. Client-centric approach
2. Strong interpersonal skills
3. Expertise in people development
4. Ability to influence and build relationships
5. Collaboration and cultural sensitivity
6. Adaptability and impact-driven mindset
7. Brand sensitivity
8. Proficiency in training program management
9. Facilitation and coaching skills
10. Product knowledge
11. Tech-savvy
12. Understanding of local markets and industry trends
13. Language proficiency as applicable
14. Flexibility to work in various locations

A minimum of 5 years of experience in a training management role within the luxury retail industry is required.

The position offers a hybrid working model, allowing flexibility between remote and on-site work.

Bulgari fosters a culture of luxury and innovation, where employees are encouraged to excel in a fast-paced environment. The company values cultural sensitivity and collaboration, promoting a workplace where diverse perspectives are respected and integrated into the brand's ethos.