Bvlgari Store Manager
Bulgari, a distinguished name in the luxury sector, is renowned for its exquisite creations inspired by Roman heritage, featuring extraordinary colored gemstones and innovative designs. As part of the LVMH Group, Bulgari offers a dynamic and prestigious work environment, committed to excellence and customer satisfaction. The company seeks to attract top-tier talent to join its esteemed team in delivering unparalleled luxury experiences.
- Oversee the maintenance, safety, and functionality of the store, ensuring compliance with product assortment and visual merchandising standards.
- Manage store stock efficiently, aligning with KPIs, and propose corrective actions as necessary.
- Ensure adherence to company norms and procedures, including discount policies.
- Promote a seamless client experience through digital tools and processes, and drive engagement in omnichannel initiatives.
- Build and maintain trust-based relationships with stakeholders, both internally and externally.
- Lead by example to foster team development and ensure accountability.
- Adapt to a fast-paced environment, proposing innovative solutions aligned with company vision.
- Manage the boutique team and operations to achieve sales objectives and service KPIs.
- Engage with clients and sales teams to enhance customer experience and drive business growth.
- Conduct competitor analysis and stay informed of market trends in the luxury sector.
- Provide coaching and feedback to the sales team, fostering a culture of excellence and continuous improvement.
- Organize and participate in client recruitment and retention activities, including events and CRM initiatives.
- Proven track record in store management within the luxury sector.
- Strong understanding of brand positioning and business acumen.
- Proficiency in store procedures and digital processes.
- In-depth knowledge of the luxury business and competitive landscape.
- Leadership and coaching abilities.
- Strong business acumen and client satisfaction focus.
- Effective communication and relationship-building skills.
Minimum of 5 years in a similar role within the luxury retail industry.
Competitive benefits package including opportunities for professional development and career advancement within the LVMH Group.
Bulgari fosters a culture of entrepreneurship and innovation, encouraging employees to adapt with agility and propose new ways of working. The company values integrity, trust, and a commitment to delivering excellence, creating a supportive and empowering environment for its team members.


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