Bvlgari Store Manager

Chengdu • China

Tuesday, October 28, 2025

Bulgari, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite craftsmanship in jewelry and watches. As part of the world's leading luxury goods group, Bulgari offers unparalleled opportunities for career growth and development in the luxury retail sector.

1. Proactively recruit new clients and create promotional activities to generate new business opportunities.
2. Engage actively in social activities and encourage sales team participation.
3. Cultivate and maintain client relationships through in-store and external events based on client data insights.
4. Address client concerns, disputes, and complaints to ensure satisfaction.
5. Guide the sales team in providing a unique and memorable shopping experience, focusing on client-centric storytelling, service excellence, and sales techniques.
6. Observe sales interactions and provide feedback to the team for continuous development.
7. Collaborate with the training team to develop and implement training plans and ensure team participation in courses to enhance knowledge on various topics.
8. Oversee store maintenance, safety, operations, product assortment, and visual merchandising, ensuring adherence to uniform and grooming standards.
9. Manage inventory efficiently according to KPIs and propose corrective actions.
10. Ensure proper execution of company procedures and policies, including discounts.
11. Support seamless client experiences through various touchpoints, utilizing new digital tools and processes.
12. Promote omnichannel activities and drive change in store mindset.
13. Maintain deep understanding of the brand's positioning, activities, and marketing initiatives within the local market context.
14. Manage the boutique to achieve sales targets and service KPIs, spending significant time with the sales team and clients.
15. Develop and implement action plans based on mystery shopper visits and client feedback.

1. Minimum of five years of experience in a similar role.

1. Strong client management and relationship-building skills.
2. Proficiency in team leadership and development.
3. Excellent organizational and operational management abilities.
4. In-depth knowledge of market trends and competitive landscape.
5. Ability to drive sales and achieve targets.

A minimum of five years of experience in luxury retail management or a similar role is required.

Bulgari offers a comprehensive benefits package, including opportunities for professional growth within the LVMH group, access to exclusive training programs, and a dynamic work environment.

Bulgari fosters a culture of excellence, innovation, and collaboration, encouraging employees to thrive in a dynamic and luxurious environment. As part of LVMH, Bulgari is committed to nurturing talent and promoting diversity and inclusion within its workforce.