Bvlgari Store Director

Milan • Italy

Monday, September 15, 2025

Bulgari, a distinguished name in the luxury fashion industry, is renowned for its exquisite jewelry and timepieces. As part of the LVMH Group, Bulgari benefits from the conglomerate's extensive global reach and resources, offering employees a unique opportunity to be part of a prestigious brand that values innovation and excellence.

1. Serve as a Brand Ambassador, inspiring trust and commitment to client-centric excellence.
2. Lead the store to achieve and surpass sales objectives and meet business KPIs, spending significant time on the sales floor.
3. Motivate and engage the team by sharing the brand's strategy and vision, encouraging innovation, and collecting best practices.
4. Coach and develop team members by providing constant feedback and support.
5. Collaborate with Sales Trainers to identify training needs and implement action plans.
6. Develop clienteling strategies, including recruiting new clients, hosting in-store events, leveraging digital tools, and enhancing relationships with VIP clients.
7. Ensure a seamless and consistent client experience both in-store and remotely, in line with the brand’s selling experience.
8. Oversee all store operations, ensuring proper stock management, adherence to visual merchandising guidelines, and maintaining a safe and functional store environment.
9. Stay informed on market trends, competition, and omnichannel initiatives to drive business growth.

1. At least 5 years of relevant experience in a luxury retail leadership role.
2. Demonstrated experience in coaching, motivating, and developing high-performing teams.
3. Fluency in both Italian and English is essential.

1. Strategic thinking and decision-making abilities.
2. Proven operational excellence in a luxury retail environment.
3. Strong financial management skills, including budget oversight and revenue generation.
4. Proficiency in Microsoft Office programs and ability to learn store operation applications.

A minimum of 10 years in luxury retail, with significant leadership experience.

Competitive benefits package including opportunities for career advancement within a global luxury brand.

Bulgari fosters a dynamic and inclusive workplace culture that emphasizes innovation, excellence, and a commitment to delivering exceptional client experiences. Employees are encouraged to develop their skills and grow within the organization, supported by a collaborative and engaging environment.