Bvlgari Senior Store Manager

Osaka • Japan

Monday, December 8, 2025

Bulgari, a prestigious name in the luxury watch and jewelry sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Bulgari benefits from the vast resources and innovative spirit of one of the world's leading luxury goods conglomerates. The brand is committed to delivering unparalleled luxury experiences and fostering a dynamic and inclusive work environment.

1. Develop and execute annual and monthly store strategies based on sales, KPIs, and customer trends.
2. Analyze market trends and competitive information to propose business growth improvements.
3. Strengthen collaboration with internal departments to drive store-wide success projects.
4. Lead team management and talent development, including organizational structuring and optimal staffing.
5. Cultivate high performers and develop succession plans with a long-term perspective.
6. Build a strong team culture through engagement initiatives.
7. Enhance client experience by designing customer experiences that embody the brand's world view.
8. Lead VIP and key customer interactions, implementing CRM strategies to maximize client relationships and lifetime value.
9. Manage sales targets and oversee store operations, utilizing data analysis to drive initiatives and execute the PDCA cycle.
10. Effectively deploy promotions, events, and new product launches to enhance store performance.
11. Oversee store operations, including inventory management, security, store environment, and compliance with audits.
12. Optimize visual merchandising according to brand standards.
13. Drive process improvements and standardization for efficient store operations.

1. Experience in store management within a luxury or jewelry brand (7-10 years preferred).
2. Proven track record in sales management, team leadership, and customer strategy execution as a store manager.
3. Strong hospitality and customer orientation, with experience in VIP client interactions.
4. Demonstrated leadership and organizational management skills.
5. Ability to make data-driven decisions and analyze challenges.
6. Fluency in Japanese.
7. Proficiency in English, with business-level reading and writing skills preferred.

1. Leadership and team management
2. Strategic planning and execution
3. Customer relationship management
4. Data analysis and decision-making
5. Market trend analysis
6. Visual merchandising
7. Strong communication skills

A minimum of 7-10 years in luxury or jewelry brand store management, with proven sales, team, and customer strategy execution experience.

Annual salary increase and bi-annual bonuses. Full transportation coverage. Comprehensive social insurance. Group life and disability insurance. Shop incentive program. Employee discount. Uniform provision. Training programs. Savings and retirement plans. Long-service awards.

Bulgari fosters a culture of excellence, innovation, and inclusivity. The brand values its employees' contributions and is dedicated to providing a supportive and engaging work environment that encourages professional growth and development.