Bvlgari Sales Administrator

Bulgari, a distinguished name in the world of luxury, is renowned for its exquisite and contemporary Roman high jewelry. Established in 1884, the brand draws inspiration from its Roman heritage, crafting creations that showcase extraordinary combinations of colored gemstones, innovation, and magnificence. As part of the LVMH group, Bulgari offers a unique opportunity to work within a prestigious conglomerate that sets the standard in the luxury fashion industry.

1. Advise on all back-office activities, including data entry into the appropriate software system, product receiving at the store, and managing discrepancies between physical items received and invoices.
2. Manage and supervise store stock and storage, including all related cycle, quarterly, and annual inventory activities.
3. Perform after-sale service activities, such as coordinating item repairs, contacting repair centers, and organizing shipments, while providing timely updates to sales staff.
4. Conduct tagging activities for all items, from product receiving to repricing.
5. Contact IT/system suppliers in case of hardware/software malfunctions or damage.
6. Coordinate with suppliers for store maintenance issues, providing updates to the store manager.
7. Assist sales staff throughout the sales process, from customer welcome to payment and packaging.
8. Possess knowledge of VAT processes and procedures.
9. Support ecommerce activities, including shipping, product labeling, and packaging.

1. 3-4 years of experience in a similar position within Bulgari or another luxury product company.

1. Technical knowledge of the luxury business
2. Proficiency in selling skills and store procedures
3. CRM techniques and tools
4. Familiarity with store operation applications such as Beanstore, CRM, and SAP
5. Customer orientation
6. Flexibility
7. Integrity and trust

A minimum of 3 years of experience in a similar role within the luxury sector is required.

Employees are offered a comprehensive benefits package, including opportunities for career advancement within the prestigious LVMH group.

Bulgari fosters a culture of excellence, driven by a commitment to achieving full customer satisfaction. The work environment is dynamic and collaborative, encouraging innovation and integrity among its team members.