Bvlgari Retail Operations Senior Manager

Tokyo • Japan

Friday, March 21, 2025

Bulgari, a prestigious name in the luxury fashion industry, is part of the LVMH Group, a global leader in high-quality products. Renowned for its exquisite watches and jewelry, Bulgari offers a dynamic work environment that combines tradition with innovation. As an employer, Bulgari Japan G.K. provides opportunities for professional growth within a culturally rich and diverse setting.

1. Lead negotiations with department stores to expand the store network and maximize brand value through relocations, remodels, and new store developments.
2. Oversee the entire process from new store preparation to project management and successful store openings.
3. Proactively seek and propose opportunities for pop-up initiatives to enhance brand visibility and drive sales.
4. Support the retail team in defining and implementing retail strategies and booster plans.
5. Monitor performance and recommend corrective action plans to ensure the achievement of retail objectives.
6. Develop store event strategies in collaboration with the retail team and plan the annual event calendar.
7. Manage and execute retail projects and events to drive customer engagement and sales.
8. Monitor key performance indicators (KPIs) and recommend corrective actions to improve performance.
9. Analyze and consolidate feedback on retail-related tools and report findings to relevant stakeholders.
10. Maximize investment in stores and allocate resources effectively, including events and staffing.
11. Develop and propose strategies for top priority stores to expand market share and outperform competitors.
12. Monitor and control CAPEX budget for store construction projects.
13. Coordinate with department stores and suppliers for media control, including product suggestions, space negotiation, and store-related fixture production management.
14. Collaborate with ID Dept and Finance Dept for store construction and provide Italian HQ with required documentation for store construction approval.

1. Bachelor’s degree in business administration or equivalent experience.
2. Proven experience in retail operations management, preferably in a luxury retail environment.
3. Previous experience as a Retail Manager is preferred.

1. Strong analytical skills with the ability to monitor KPIs and recommend corrective actions.
2. Excellent project management skills with a track record of managing successful retail projects and events.
3. Strategic thinker with the ability to develop and implement effective retail strategies.
4. Strong communication and interpersonal skills to collaborate with internal teams and external partners.
5. Ability to work in a fast-paced environment and manage multiple priorities effectively.
6. Proficiency in business English is mandatory.

Minimum 10 years of experience in retail operations management, preferably within the luxury sector.

Bachelor’s degree in business administration or equivalent experience.

Bulgari offers a competitive benefits package, including opportunities for career advancement and professional development within the LVMH Group.

Bulgari fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to bring their unique perspectives and skills to the table, contributing to the brand's legacy of luxury and quality. The company values diversity and offers a supportive environment where creativity and initiative are rewarded.