Bvlgari Retail Operations Manager

Bulgari, a distinguished name in the luxury fashion industry, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. As an employer, Bulgari offers a dynamic and inspiring work environment, fostering creativity and professional growth within the luxury sector.

1. Position Retail Operations as a strategic partner and transformation enabler, providing insights and promoting collaboration globally.
2. Define and communicate the long-term vision for Retail Operations aligned with corporate strategy.
3. Oversee global operations strategy implementation, delivering training and onboarding to local teams.
4. Establish clear roles, responsibilities, and decision-making frameworks to ensure accountability and compliance.
5. Define store operating model, liaising with key stakeholders to optimize processes and integrate omnichannel tools.
6. Ensure operational excellence and consistency across markets.
7. Lead continuous improvement initiatives, including in-store retail activation and programs.
8. Support market leaders in embedding best practices and solving operational challenges.
9. Lead go-to-store strategy, liaising with key stakeholders to ensure aligned communication and a unified brand voice.
10. Drive Omnichannel operations Value Streams, engaging in omnichannel programs and measuring performance through KPIs.

1. Bachelor's or Master’s degree, preferably in Business, Economics, or Engineering.
2. At least 10 years of experience in Retail/Project-Product Management, preferably in luxury international companies.
3. Knowledge of relevant retail operation processes.
4. Retail store experience is a plus.
5. Fluency in English.

1. Analytical, intuitive, creative mindset.
2. Strong collaboration and interpersonal skills.
3. Strong planning and organizational skills.
4. Negotiation skills.
5. Flexibility.
6. Strong strategic thinking combined with operational pragmatism.
7. Excellent stakeholder management skills.

A minimum of 10 years in Retail/Project-Product Management, with a preference for experience in luxury international companies.

Bachelor's or Master’s degree, preferably in Business, Economics, or Engineering.

Bulgari offers a comprehensive benefits package, including opportunities for professional development, a collaborative work environment, and the chance to work with a leading luxury brand.

Bulgari fosters a culture of excellence, innovation, and collaboration. The company values strategic insights and encourages a global culture of transparency and continuous improvement, making it an inspiring workplace for professionals in the luxury sector.