Bvlgari Retail Manager

Tokyo • Japan

Friday, December 12, 2025

Bulgari, a prestigious name in the luxury sector, operates under the esteemed umbrella of LVMH, the world leader in luxury products. Renowned for its exquisite craftsmanship and innovative designs, Bulgari offers a dynamic and enriching work environment, fostering growth and excellence in the luxury watches and jewellery industry.

1. Formulate strategic plans in collaboration with the Regional Director and store managers to drive sales growth within the region.
2. Ensure store profitability by managing expenses relative to revenues.
3. Network within the luxury goods industry to stay abreast of market trends and business dynamics.
4. Manage approximately 150-200 boutique staff, fostering a high-performance team environment.
5. Enhance the sales organization's effectiveness through coaching, counseling, rewarding, and recognizing team members.
6. Ensure adherence to retail policies, procedures, and corporate retail service standards for sales, loss prevention, and store operations.
7. Provide strategic management and support of retail operations, guiding store sales results to achieve budget targets.
8. Promote, establish, and maintain strong relationships with key retail clients, such as department stores.
9. Identify and understand internal and external customers' needs, providing timely and effective solutions.

1. Bachelor's degree preferred.
2. Minimum 5 years of relevant experience in the high-end luxury industry.
3. Experience managing multiple retail locations and large teams.

1. Strong analytical, organizational, and communication skills.
2. Ability to manage multiple projects simultaneously with keen attention to detail.
3. Customer focus, integrity, and trust.
4. Growth mindset.
5. Knowledge of store processes and procedures across different store typologies.
6. Good negotiation skills.
7. Strong people management skills, including team building, coaching, empowering, and motivating.
8. Proficiency in managing and analyzing figures.
9. Excellent problem-solving skills.
10. PC skills (Word, Excel, PowerPoint).

Minimum of 5 years in the high-end luxury industry, with experience managing multiple retail locations and large teams.

Bachelor's degree preferred.

Bulgari offers a hybrid working mode, combining the flexibility of remote work with the collaborative environment of in-office days, enhancing work-life balance and professional growth.

Bulgari fosters a culture of innovation, excellence, and collaboration, encouraging employees to thrive in a supportive and dynamic environment. As part of the LVMH group, Bulgari is committed to nurturing talent and promoting career advancement within the luxury sector.