Bvlgari High-End Client Development Manager

Bulgari, a prestigious name in the luxury watches and jewellery sector, is part of the renowned LVMH conglomerate, which is celebrated for its commitment to excellence and innovation across its diverse portfolio of luxury brands. As an employer, Bulgari offers a dynamic and sophisticated work environment, encouraging creativity and professional growth.

1. Leverage client portfolio analysis to establish local clienteling objectives and priorities, adapting central strategy at the country level.
2. Oversee the creation of personalized annual development plans for clients, utilizing all touchpoints including online-to-offline (O2O), gifting, events, and both in-store and out-of-store activities for top high-end segments.
3. Organize client portfolio reviews for top clients, new buyers, and lapsed buyers at the country level to develop robust action plans.
4. Develop clienteling action plans by market and store type (Temple, Flagship, Seasonal) to expand the high-end client portfolio, focusing on priority client clusters.
5. Ensure achievement of main high-end clienteling targets and KPIs at market, store, and high-end client management levels within the country.
6. Manage the high-end client database, ensuring data quality and accuracy.
7. Accurately manage and allocate the clienteling budget.
8. Build relationships with high-end clients, acting as an ambassador for Bulgari's high-end creations.

1. University degree from a leading institution.
2. Fluency in both written and spoken English and Mandarin.

1. Strategic thinking with strong analytical skills.
2. Proficiency in plan implementation with attention to detail.
3. Strong influencing skills and negotiation capability.
4. Excellent interpersonal and communication skills.
5. Proficient in relationship building.
6. Ability to work independently while cooperating effectively with retail and marketing teams.
7. Strong business development skills in acquiring high-net-worth customers.
8. Outgoing, sociable, and well-groomed.
9. Passionate and open-minded with a commitment to top-quality results.

A minimum of 10 years of sales management experience in a renowned jewellery company.

University degree from a leading institution.

Bulgari offers a comprehensive benefits package, fostering a supportive and rewarding work environment.

Bulgari is synonymous with luxury and sophistication, offering a workplace culture that values innovation, creativity, and excellence. Employees are encouraged to pursue professional development and contribute to the brand's legacy of high-quality craftsmanship and customer engagement.