Bvlgari High End Client Development Director

Rome • Italy

Tuesday, March 25, 2025

Bulgari, a prestigious name in the luxury jewelry and watch sector, is part of the LVMH Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and innovative designs, Bulgari offers a dynamic and international work environment, fostering creativity and excellence.

1. Drive and generate turnover through the definition, budgeting, and implementation of the High-End (HE) clienteling strategy, targeting both existing and new clients.
2. Leverage client portfolio analysis to set global clienteling objectives and priorities.
3. Oversee the management of the HE client database to ensure data accuracy and quality, partnering with Central CRM, IT & Data Compliance teams.
4. Instill a structured, client-centric mindset within the global team, focusing on building long-term relationships with HE clients.
5. Partner with relevant stakeholders to define and coordinate exceptional international and local experiences for HE clients.
6. Define the right client targeting and drive the client selection process for international events.
7. Act as a key stakeholder in the design of international HE events, ensuring elevated client experience and alignment with client expectations.
8. Regularly review top HE client data and event performance to inform future event planning.

1. University degree in Business Management or related field.
2. Proven experience in client development, preferably in luxury and/or jewelry in a global context.
3. Previous experience with the Asian market is a plus.
4. Strong project management skills and experience.
5. Fluent in English and Italian; knowledge of French is a plus.

1. Business awareness
2. Client orientation
3. Proactive approach
4. Planning and organizational skills
5. Effective communication and interpersonal skills
6. Attention to detail
7. Negotiation skills
8. Flexibility

Minimum 10 years of experience in client development, preferably in the luxury and/or jewelry sector.

University degree in Business Management or related field.

Competitive benefits package including opportunities for professional growth within the LVMH Group.

Bulgari fosters a culture of innovation, excellence, and collaboration. As part of the LVMH Group, the company values creativity and diversity, offering employees a vibrant and inclusive workplace.