Bvlgari High-End Business & Client Development Director

Shanghai • China

Wednesday, August 13, 2025

Bulgari, a prestigious name in the luxury sector, is part of the LVMH Group, a global leader in high-quality products. Known for its exquisite craftsmanship and timeless elegance, Bulgari offers a dynamic and enriching work environment that fosters creativity and innovation. Employees are encouraged to excel and contribute to the brand's illustrious heritage.

1. Define and implement High Jewelry and Haute Horlogerie events and sales planning in collaboration with central departments and the Commercial VP.
2. Develop and execute the commercial strategy for High Jewelry and Haute Horlogerie products, focusing on sales performance, target achievement, and client portfolio management.
3. Analyze client portfolios to set local clienteling objectives, adapting central strategies to local markets.
4. Oversee the creation of personalized annual client journey plans, leveraging all touchpoints including online-to-offline, gifting, events, and in-store activities.
5. Ensure achievement of key clienteling targets and KPIs at market, store, and regional levels.
6. Approve product assortment proposals for each area, considering key locations, product types, and product availability.
7. Supervise network requests and special orders, providing strategic sales direction.
8. Lead and develop the High Jewelry and Haute Horlogerie team, offering guidance, coaching, and training.
9. Drive and monitor the High-End Club's performance, implementing actions to motivate and improve results.
10. Build and maintain relationships with high-end clients, acting as an ambassador for Bulgari's creations.

1. Degree or MBA in Business or related disciplines.
2. Fluency in English and Mandarin.

1. Expertise in luxury product selling skills.
2. Proficiency in high-value client management.
3. Excellent interpersonal and communication skills.
4. Strong business acumen.
5. Project management and influence skills.

A minimum of 10 years of experience in VIP client management, preferably within the jewelry, watch, or related luxury industries.

Degree or MBA in Business or related disciplines.

Bulgari offers a comprehensive benefits package, including opportunities for professional growth and development within the LVMH Group.

Bulgari fosters a culture of excellence and innovation, encouraging employees to push boundaries and contribute to the brand's legacy. The work environment is dynamic and collaborative, with a strong focus on personal and professional development.