Bvlgari High-End Business & Client Development Director

Shanghai • China

Monday, August 11, 2025

Bulgari, a distinguished member of the LVMH Group, is renowned for its exquisite craftsmanship and luxurious creations in the realm of high jewelry and haute horlogerie. As part of the world's leading luxury goods conglomerate, Bulgari offers an exceptional environment for professionals seeking to excel in the luxury fashion industry.

1. Define and implement the strategy for High Jewelry and Haute Horlogerie events and sales planning in collaboration with central departments and the Commercial Vice President.
2. Develop and execute the commercial strategy for High Jewelry and Haute Horlogerie, focusing on sales performance, target achievement, channel management, and client portfolio development.
3. Utilize client portfolio analysis to establish localized clienteling objectives and priorities, adapting central strategies to meet local needs.
4. Oversee the creation of personalized annual client journey plans, leveraging all touchpoints including online-to-offline, gifting, events, and both in-store and out-of-store activities for top-tier clients.
5. Ensure that key clienteling targets and KPIs are achieved at market, store, and High-End Client Management levels within the region.
6. Review and approve product assortment proposals for each area or country, considering key locations, product types, and availability duration.
7. Supervise network spot requests and special orders, providing strategic sales direction.
8. Lead and develop the High Jewelry and Haute Horlogerie team, offering guidance, coaching, and training to enhance performance.
9. Drive and monitor the High-End Club's results, implementing actions to motivate and improve the group's performance.
10. Foster relationships with high-end clients, serving as an ambassador for Bulgari's high-end creations.

1. Degree or MBA in Business or related disciplines.
2. Fluency in English and Mandarin.
3. Minimum of 10 years of experience in VIP client management, preferably within the jewelry, watch, or related luxury industries.

1. Expertise in selling luxury products.
2. Proficiency in high-value client management.
3. Excellent interpersonal and communication skills with strong business acumen.
4. Project management and influence skills.
5. Ability to plan, organize, and prioritize effectively.
6. Cross-cultural sensitivity.

A minimum of 10 years of professional experience in VIP client management within the luxury sector is required.

Degree or MBA in Business or related disciplines.

Bulgari offers a comprehensive benefits package, including opportunities for career advancement within the LVMH Group.

Bulgari fosters a culture of excellence, innovation, and luxury, where employees are encouraged to thrive and contribute to the brand's prestigious legacy. The company values diversity and cross-cultural collaboration, providing a dynamic and supportive work environment.