Bvlgari Deputy Store Manager / Store Manager

Bulgari, a prestigious name in the luxury watch and jewelry sector, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation in the luxury market. As an employer, Bulgari offers a dynamic and enriching environment where employees are encouraged to embody the brand's rich heritage and values.

1. Lead and mentor the sales team to embody brand values and deliver exceptional client experiences.
2. Collaborate closely with the Store Manager to ensure optimal store operations and achieve sales targets.
3. Develop strategic sales initiatives to enhance customer acquisition and retention, focusing on VIP and long-term client relationships.
4. Foster a client-centric mindset within the team, enhancing skills and performance.
5. Optimize daily store operations, including inventory management and sales analysis, using CRM systems to identify business opportunities.
6. Maintain brand-aligned visual merchandising and store environment.
7. Provide top-tier customer service to maximize client satisfaction and engagement.
8. Plan and execute promotional events to enhance brand engagement.
9. Collect and analyze client feedback for continuous service improvement.

1. Management experience in the luxury retail industry, particularly in jewelry, watches, or fashion.
2. Proven track record in sales and client development.
3. Strong leadership and team management skills.
4. Excellent communication and interpersonal abilities.
5. Experience with CRM systems is advantageous.
6. Native-level proficiency in Japanese; proficiency in English or other foreign languages is a plus.

1. Leadership and team management
2. Strategic sales planning
3. Client relationship management
4. Communication and interpersonal skills
5. CRM system proficiency

Over 3 years of management experience in the luxury retail sector.

The role offers comprehensive benefits including annual salary increments, bi-annual bonuses, full transportation coverage, complete social insurance, group life and disability insurance, shop incentive programs, employee discounts, uniform provision, training programs, savings plans, defined contribution pension, retirement benefits, and long-service awards.

Bulgari fosters a culture of excellence, innovation, and collaboration, encouraging employees to embody the brand's luxurious heritage and values. The company supports professional growth and development, offering a supportive and dynamic work environment.