Bvlgari Deputy Store Manager

Bulgari, a prestigious name in the luxury fashion industry, was established in 1884 and has since become synonymous with Italian excellence. Known for its audacious designs and vibrant creations, Bulgari is a part of the LVMH Group, offering a plethora of career opportunities worldwide. The brand encourages individuals to explore their potential and pursue career paths that align with their innate talents.

1. Achieve individual sales targets and collaborate with the team to meet store sales objectives and KPIs in alignment with company strategies.
2. Develop and implement action plans based on mystery shopping results to enhance the Shopping @ Bvlgari experience.
3. Address and resolve client concerns, ensuring client satisfaction is maintained and restored with a client-centric approach.
4. Ensure the store's maintenance, safety, functionality, and adherence to product assortment and visual merchandising guidelines.
5. Act as the Store Manager during their absence, ensuring continuity of operations.
6. Manage back-office duties in the absence of the Store Manager and Sales Administrator.
7. Ensure compliance with company norms and procedures.
8. Oversee After Sales Service requests, providing excellent service and recovery as needed.
9. Organize and manage store rotations, shifts, and holidays.
10. Coach and support the sales team to deliver a unique and memorable shopping experience.
11. Adhere to Internal Control and Compliance standards regarding store operations, inventory control, and cash handling.
12. Perform any ad-hoc duties as assigned.

1. Minimum 5 years of relevant experience in a luxury retail environment.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in sales and customer service.
4. Ability to handle client concerns with a solution-oriented approach.
5. Knowledge of visual merchandising and store operations.

Candidates must possess a minimum of 5 years of relevant experience in luxury retail management.

Bulgari offers a dynamic work environment where individuality is celebrated, and employees are valued, respected, and heard. The company fosters a sense of belonging and connection among its workforce.

Bulgari prides itself on creating an inclusive workplace where diversity is celebrated. Employees are encouraged to express their individuality and are provided with a supportive environment that values respect, involvement, and connection.