Bvlgari Deputy Store Manager

Istanbul • Turkey

Tuesday, May 6, 2025

Bulgari, a prestigious name in the luxury watches and jewelry sector, operates under the esteemed LVMH Group. Renowned for its exquisite craftsmanship and innovative designs, Bulgari offers a dynamic work environment where employees are encouraged to embody the brand's rich heritage and forward-thinking ethos. As part of LVMH, Bulgari employees benefit from the conglomerate's global reach and commitment to excellence.

1. Lead by example on the sales floor, providing real-time coaching to enhance the Bulgari selling experience.
2. Foster a client-centric culture among the sales team, ensuring a memorable and omnichannel client experience.
3. Develop and maintain relationships with existing clients while engaging new customers to the brand.
4. Assist in building and maintaining the client portfolio, focusing on CRM and Clienteling KPIs.
5. Address and resolve client concerns to ensure satisfaction.
6. Ensure compliance with company norms and procedures, including safety protocols.
7. Supervise daily store operations and organize staff rotations, shifts, and holidays.
8. Monitor sales and retail KPIs, implementing action plans to seize business opportunities.
9. Produce performance reports with qualitative insights.

1. At least seven years of experience in a sales role with team management responsibilities.
2. Proven managerial and coaching experience.
3. Strong commercial acumen and focus.
4. Fluency in English; additional languages are advantageous.

1. Leadership and team management
2. Client engagement and relationship building
3. Operational excellence and organizational skills
4. Strong communication and reporting skills
5. Creativity and innovation in sales strategies

A minimum of five years in a similar role within the luxury retail sector, with a focus on team management and sales development.

Employees enjoy a supportive work environment with opportunities for professional growth, access to luxury industry networks, and the prestige of working for a globally recognized brand.

Bulgari fosters a culture of excellence, innovation, and client-centricity. Employees are encouraged to embody the brand's values and contribute to a collaborative and dynamic workplace, where creativity and entrepreneurial spirit are highly valued.