Bvlgari Deputy Store Manager

Abu Dhabi • UAE

Wednesday, January 21, 2026

Bulgari, a prestigious name in the luxury watches and jewelry sector, operates under the umbrella of the LVMH Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and innovative designs, Bulgari offers a dynamic and enriching work environment that values creativity and excellence.

1. Drive personal sales targets and engage in proactive sales both inside and outside the boutique.
2. Maintain an awareness of market trends and competition, supporting stock opportunity identification and action planning.
3. Assist the Store Manager with report creation, retail data analysis, and interpretation of revenues, expenses, and competition.
4. Coach and train staff on customer service, product knowledge, after-sales service, grooming, and visual merchandising.
5. Conduct daily briefings and follow up on team KPIs.
6. Organize store rotations, shifts, and holidays, and lead inventory management in collaboration with support teams.
7. Ensure retail standards are met, coordinating with operations and suppliers for store maintenance.
8. Supervise daily customer service operations and ensure compliance with company policies and guidelines.
9. Deliver exceptional client experiences and elevate customer interactions within the store.
10. Develop relationships with existing clients and engage new customers, contributing to clienteling activities and action plans.
11. Address client concerns to ensure satisfaction and resolve disputes.

1. Minimum 5 years of experience in a similar role within the luxury sector.

1. Strong knowledge of the luxury business and store procedures.
2. Proficient selling and negotiation skills.
3. Effective coaching and conversation capabilities.
4. Understanding of CRM techniques and store operation applications.
5. Customer-focused with proactive selling initiative and business awareness.

A minimum of 5 years of experience in a similar capacity within the luxury retail sector is required.

Employees are offered a comprehensive benefits package, including opportunities for career advancement within the prestigious LVMH Group.

Bulgari fosters a culture of excellence, innovation, and luxury, where employees are encouraged to embody the brand's values both inside and outside the workplace. The company promotes a collaborative and dynamic environment, emphasizing professional growth and customer satisfaction.