Bvlgari CRM Specialist

Shanghai • China

Wednesday, November 26, 2025

Bulgari, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH Group, Bulgari offers a dynamic and innovative work environment, fostering creativity and excellence. The brand is committed to delivering unparalleled luxury experiences and is a leader in the watches and jewellery sector.

1. Oversee comprehensive hospitality management for brand events, regional high-jewellery events, and relevant high-end initiatives, including Watch Wonder and overseas activations.
2. Design exclusive private experiences prior to high-jewellery events or for significant client occasions to enhance brand differentiation through exceptional client experiences.
3. Create immersive Bulgari environments to enhance client engagement and high-end moments in-store, and identify strategic urban markets to expand regional brand presence.
4. Conduct regular competitor research to maintain a leading position in high-end client experiences.
5. Manage and monitor the retail CRM high-end budget in alignment with store business volume and performance.

1. Graduated from a Business School with a Master's or Bachelor's degree.
2. Fluency in English and Mandarin.

1. Creative and client-oriented mindset
2. Proactive and entrepreneurial approach
3. Strong work ethic, self-motivation, and result-driven attitude
4. Proficiency in MS Office, particularly PowerPoint and Excel
5. Strong interpersonal skills and ability to thrive in a fast-paced environment
6. High motivation and passion for luxury and consumer goods
7. Excellent translation and communication skills

A minimum of 3 years of experience in CRM or retail is required.

Master's or Bachelor's degree from a Business School.

Bulgari offers a competitive benefits package, including opportunities for professional development and career advancement within the luxury sector.

Bulgari fosters a culture of innovation and excellence, encouraging employees to push boundaries and deliver exceptional luxury experiences. The work environment is dynamic and fast-paced, reflecting the brand's commitment to creativity and quality.