Bvlgari Client Advisor

Bulgari, a distinguished name in the luxury sector, is part of the LVMH Group, a global leader in high-quality products. Known for its exquisite craftsmanship and innovative designs, Bulgari offers a unique opportunity to work within its prestigious Watches & Jewellery division. As an employer, Bulgari is committed to fostering an environment that values creativity, excellence, and the rich heritage of its brand.

1. Achieve and exceed personal and counter sales targets monthly and annually, contributing to the store's business growth.
2. Develop new client relationships while nurturing and strengthening existing ones.
3. Implement business strategies under the guidance of the Business Manager.
4. Maximize selling opportunities across collections, tailoring recommendations to client needs.
5. Meet and exceed personal KPIs set by the line manager, maintaining high standards of sales excellence.
6. Deliver superior customer service with in-depth product knowledge, guiding clients through the Bvlgari journey.
7. Foster brand loyalty, transforming client visits into unforgettable luxury shopping experiences.
8. Communicate the Maison’s heritage, values, legacy, and mission to clients.
9. Collaborate with colleagues to deliver seamless and high-quality client experiences.
10. Support back-of-house operations, including stock monitoring and replenishment.
11. Maintain pristine shop-floor standards and assist the Business Manager with additional tasks.

1. Minimum of 3 years’ experience in a one-to-one sales environment, ideally within luxury department stores.
2. Experience in Fragrance, Beauty, or Luxury goods is highly desirable.
3. Fluency in English is mandatory; knowledge of Arabic is a plus.
4. A valid work permit is necessary.

1. Customer service excellence with the ability to create personalized experiences.
2. Strong selling skills and techniques.
3. Ambitious, motivated, and committed to achieving personal goals.
4. Passion for the fragrance/beauty industry with awareness of market trends.
5. Proactivity and initiative in all aspects of the role.
6. Exceptional communication and interpersonal skills.
7. Collaborative team player with a positive mindset.
8. Confident and results-driven with dedication to luxury service.

Minimum 5 years of experience in a relevant field.

Competitive benefits package including opportunities for professional development and career advancement within the luxury sector.

Bulgari fosters a dynamic and inclusive workplace culture that champions creativity and excellence. Employees are encouraged to immerse themselves in the brand's rich heritage while contributing to its innovative future. The company values teamwork, initiative, and a commitment to delivering unparalleled luxury experiences.