Bvlgari Client Advisor

Bulgari, a prestigious brand within the Watches & Jewellery sector, is renowned for its exquisite craftsmanship and contemporary elegance. As part of the esteemed LVMH Group, Bulgari offers a dynamic and inclusive work environment that values diversity and promotes corporate social responsibility. The brand is committed to fostering a culture where innovative and passionate individuals can thrive.

1. Achieve store and service KPIs through proactive and consistent sales efforts, meeting monthly and yearly sales targets.
2. Manage the sales process from initial contact to packaging, ensuring the application of effective selling techniques to deliver a unique shopping experience.
3. Convey the warm Italian hospitality mindset in all client interactions.
4. Listen empathetically to clients to understand and adjust to their needs, providing customized advice.
5. Establish and develop relationships with existing clients and engage new customers with the Bulgari brand.
6. Perform CRM activities as directed by the Store Manager, including CRM AFSS.
7. Communicate with management regarding opportunities to develop community relationships and explore potential events to enhance brand awareness and customer loyalty.

1. Minimum of 3 years experience in a luxury retail environment or working with luxury products.

1. Proactive selling and negotiation skills.
2. Attention to detail, organizational skills, and personal accountability.
3. Initiative and ability to work retail hours, including weekdays, weekends, evenings, and holidays.
4. Ability to lift up to 25 pounds.
5. Proficiency in Microsoft Office programs and ability to learn store operation applications.
6. Conversational English; additional languages are a plus.

Minimum of 3 years in a luxury retail environment or with luxury products.

Bulgari offers a vibrant work environment with opportunities for career growth and development within the luxury sector.

Bulgari fosters an inclusive and diverse workplace culture, promoting a safe and open environment where unique individuals can express their ideas and passions. The brand values innovation and encourages employees to contribute to its global success.