Bvlgari Client Advisor and Sales Support

Bulgari, a prestigious brand within the luxury goods sector, is renowned for its exquisite jewelry, watches, perfumes, and accessories. As a part of the LVMH conglomerate since 2011, Bulgari upholds a commitment to quality and excellence, creating an environment that enhances customer satisfaction. With over 250 boutiques worldwide, Bulgari is a leader in the luxury market, offering unparalleled products and services.

1. Create exceptional shopping experiences, leaving a lasting impression with every interaction.
2. Represent the pinnacle of luxury shopping by ensuring impeccable presentation and hospitality.
3. Address customer inquiries and issues with grace, ensuring smooth problem resolution.
4. Embody the brand and connect with potential clients, especially in the high-end jewelry segment.
5. Maintain existing customer relationships using advanced CRM tools to foster lifelong loyalty.
6. Exceed sales targets and service expectations through outstanding performance.
7. Master business performance metrics to drive success.
8. Design captivating visual merchandising displays to showcase high-quality jewelry flawlessly.
9. Master inventory management systems for seamless transactions and database management.
10. Ensure inventory accuracy through careful handling and storage in line with company standards.

1. Commercial training with at least 3 years of sales experience, preferably in the jewelry sector.
2. Experience with jewelry and/or watches is advantageous but not mandatory.
3. Fluent in German and English.
4. Proactive attitude, effective communication, and strong business acumen.
5. Customer-oriented mindset with flexibility and self-responsibility.
6. Strong networking skills and willingness to collaborate.
7. Pleasant demeanor with exceptional interpersonal skills, particularly in maintaining relationships with high-value jewelry clients.
8. Excellent organizational and administrative skills, along with computer proficiency.

1. Customer service excellence
2. Sales and CRM expertise
3. Networking and relationship building
4. Organizational and administrative proficiency
5. Fluency in German and English
6. Visual merchandising
7. Inventory management

A minimum of 3 years in sales, with a focus on the jewelry industry.

Commercial training or equivalent experience.

Performance-based compensation system.

Comprehensive benefits including corporate discounts, access to the Urban Sports Club, employee discounts, holistic benefits system, bicycle leasing options, and training opportunities within LVMH.

Bulgari fosters a culture of elegance and excellence, where employees are encouraged to build lasting relationships with high-profile clients. The company offers a dynamic work environment with opportunities for professional growth and development within the LVMH group.