Bvlgari Client Advisor and Sales Support

Mumbai • India

Thursday, October 23, 2025

Bulgari, a distinguished name in the world of high jewelry, is renowned for its Roman heritage-inspired creations that have captivated the luxury market since 1884. As part of the esteemed LVMH group, Bulgari offers an unparalleled working environment that fosters excellence and innovation, ensuring the highest level of customer satisfaction.

1. Provide an inspirational and luxurious shopping experience, maximizing every sales opportunity.
2. Support peers and colleagues in the efficient running of the boutique.
3. Demonstrate excellent product knowledge and drive to achieve store targets.
4. Welcome all clients and prospects entering the store, ensuring extraordinary service.
5. Listen and understand clients’ needs, providing customized advice and introducing them to the brand.
6. Establish and develop relationships with existing clients and engage new customers.
7. Manage the sales process from welcome to packaging, ensuring the application of selling techniques.
8. Contribute to the achievement of store and service KPIs.
9. Register clients’ data for future contact and personalized CRM actions.
10. Perform all CRM one-to-one activities.
11. Apply all sales-related procedures and guidelines.
12. Ensure the front area of the shop is clean and products are displayed as per VM guidelines.
13. Perform all after-sales service front office activities related to final customers.
14. Participate in online training modules and defined training sessions to develop knowledge.

1. 3 to 4 years of sales experience within a luxury environment.
2. Experience in marketing and customer relationship management techniques.

1. Strong customer service and negotiation skills.
2. Proficiency in English, both written and verbal.
3. Integrity and respect to ensure operational effectiveness.
4. Knowledge of Bulgari products, selling skills, and store procedures is an advantage.

Minimum 5 years of experience required.

Bulgari offers a dynamic and supportive work environment with opportunities for professional growth within the luxury sector.

Bulgari fosters a culture of excellence, innovation, and commitment to customer satisfaction, providing employees with a collaborative and inspiring workplace.