Bvlgari Client Advisor and Sales Support

Manama • Bahrain

Thursday, March 27, 2025

Bulgari, a prestigious name in the luxury watches and jewellery sector, is part of the renowned LVMH conglomerate. Known for its exquisite craftsmanship and innovative designs, Bulgari offers a dynamic and enriching environment for professionals passionate about luxury retail. As an employer, Bulgari is committed to fostering talent and providing opportunities for career advancement within the global luxury market.

1. Provide an inspirational and luxurious shopping experience, maximizing every sales opportunity.
2. Support colleagues in the efficient operation of the boutique.
3. Demonstrate excellent product knowledge and drive to achieve store targets.
4. Welcome all clients and prospects, ensuring extraordinary service and positive impressions.
5. Listen and understand clients’ needs, offering customized advice and brand discovery.
6. Establish and develop relationships with existing clients and engage new customers.
7. Manage the sales process from welcome to packaging, ensuring the application of selling techniques.
8. Contribute to the achievement of store and service KPIs.
9. Register clients’ data for future contact and personalized CRM actions.
10. Perform CRM activities as directed by the Store Manager, including follow-ups on watch maintenance.
11. Apply all sales-related procedures and guidelines, including discounts, security, and legal protocols.
12. Ensure the front area of the shop is clean and products are displayed according to VM guidelines.
13. Perform after-sales service activities, ensuring customer satisfaction and efficient service.
14. Participate in training sessions to develop knowledge on collections, selling techniques, and brand stories.

1. Minimum 3 years of sales experience within Bulgari or a similar luxury/fashion brand.
2. Experience in marketing and customer relationship management techniques.

1. Strong customer service and negotiation skills.
2. Proficiency in English, both written and verbal.
3. Integrity and respect to ensure operational effectiveness.
4. Strong business awareness and networking ability to enhance client base.
5. Knowledge of Bulgari products and selling skills is an advantage.

Minimum of 3 years in sales within the luxury or fashion industry.

Opportunities for career advancement within a prestigious global luxury brand.

Bulgari fosters a culture of excellence, innovation, and luxury, providing a supportive and dynamic environment for its employees. The company values integrity, respect, and operational effectiveness, encouraging a collaborative atmosphere where team members are empowered to excel and grow.