Bvlgari Client Advisor and Sales Support

Frankfurt am Main • Germany

Tuesday, February 25, 2025

Bulgari, a prestigious name in the luxury jewelry and watch industry, is part of the esteemed LVMH Group, a global leader in high-end fashion and luxury goods. Known for its exquisite craftsmanship and timeless elegance, Bulgari offers an unparalleled work environment that fosters creativity and excellence.

1. Create exceptional shopping experiences, leaving a lasting impression with every interaction.
2. Represent the pinnacle of luxury retail by ensuring impeccable presentation, demeanor, and hospitality.
3. Address customer inquiries and issues with grace, ensuring seamless problem resolution.
4. Embody the brand and connect with potential clients, particularly in the high-end jewelry segment.
5. Maintain existing client relationships using advanced CRM tools to foster lifelong loyalty.
6. Exceed sales targets and service expectations through outstanding performance.
7. Master business performance metrics to drive success.
8. Design captivating visual merchandising displays to flawlessly present high-quality jewelry.
9. Master inventory management systems to facilitate seamless transactions and database management.
10. Ensure inventory accuracy through careful handling and storage in accordance with company standards.

1. Commercial training with at least 3 years of sales experience, preferably in the jewelry sector.
2. Experience with jewelry and/or watches is advantageous but not mandatory.
3. Fluency in German and English.

1. Proactive attitude, effective communication, and strong business acumen.
2. Customer-oriented mindset with flexibility and self-reliance.
3. Strong networking skills and willingness to collaborate.
4. Pleasant demeanor with exceptional interpersonal skills, especially in maintaining relationships with high-value jewelry clients.
5. Excellent organizational and administrative skills along with computer proficiency.

A minimum of 3 years of sales experience, with a focus on the jewelry industry.

Commercial training or equivalent experience.

Performance-based compensation system, corporate benefits including voucher codes, access to Urban Sports Club, employee discounts and access to online boutiques, comprehensive benefits system (health budget and private expenses), bicycle leasing option, and opportunities for training and development within LVMH.

Bulgari fosters a culture of elegance and innovation, providing employees with exciting challenges within a globally renowned luxury brand. The company values creativity, excellence, and the ability to build and maintain high-profile client relationships.