Bvlgari Client Advisor and Sales Support

Doha • Qatar

Wednesday, April 16, 2025

Bulgari, a distinguished name in the realm of high jewelry, is renowned for its magnificent and contemporary creations that draw inspiration from Roman heritage. As part of the esteemed LVMH Group, Bulgari offers a dynamic and luxurious work environment where innovation and excellence are paramount. The brand is committed to achieving full customer satisfaction and fostering a team driven by excellence.

1. Provide an inspirational and luxurious shopping experience, maximizing every sales opportunity.
2. Support peers and colleagues in the efficient running of the boutique.
3. Demonstrate excellent product knowledge and drive to achieve store targets.
4. Welcome all clients and prospects entering the store, ensuring extraordinary service.
5. Listen and understand clients’ needs, providing customized advice and brand discovery.
6. Establish and develop relationships with existing clients and engage new customers.
7. Manage the sales process from welcome to packaging, ensuring unique shopping experiences.
8. Contribute to the achievement of store and service KPIs.
9. Register clients’ data for future contact and personalized CRM actions.
10. Perform all CRM one-to-one activities.
11. Apply all sales-related procedures and guidelines.
12. Ensure the front area of the shop is clean and products are displayed as per VM guidelines.
13. Perform all after-sales service front office activities related to final customers.
14. Participate in training sessions to develop knowledge on various topics.

1. 3 to 4 years of sales experience within a luxury environment.
2. Experience in marketing and customer relationship management techniques.

1. Proficiency in English, both written and verbal.
2. Strong customer service and negotiation skills.
3. Integrity and respect to ensure operational effectiveness.
4. Knowledge of Bulgari products, selling skills, and store procedures is an advantage.

A minimum of 5 years of experience is required.

Bulgari offers a luxurious work environment with opportunities for professional growth and development.

Bulgari fosters a culture of excellence, innovation, and luxury. As part of the LVMH Group, the company values integrity, respect, and operational effectiveness, creating an environment where employees can thrive and contribute to the brand's legacy.