Buccellati Senior Sales Associate

Buccellati is an Italian maison renowned for its hand‑crafted high jewellery and silverware, celebrated for artisanal techniques and intricate metalwork. The brand operates globally with a discreet, heritage-led approach to luxury retail and is part of a major luxury group, offering career paths that combine artisanal savoir‑faire with international retail excellence.

1. Deliver exceptional client service and personalised clienteling to high‑net‑worth customers, building long‑term relationships and client loyalty.
2. Achieve and exceed individual and boutique sales KPIs through consultative selling, strategic cross‑selling and upselling of jewellery and silverware collections.
3. Maintain superior in‑store presentation and visual merchandising standards consistent with Buccellati’s brand image and heritage.
4. Provide expert product knowledge and storytelling about craftsmanship, materials and provenance to elevate the client experience.
5. Manage transactional duties including POS operations, sales administration, after‑sales follow up and accurate handling of luxury stock.
6. Mentor and coach junior team members, supporting onboarding, product training and a high‑performance sales culture.
7. Support boutique events, private appointments and trunk shows, coordinating with store management and regional teams as required.

1. Proven track record in luxury jewellery or high‑end accessories retail with measurable sales performance.
2. Excellent interpersonal skills with a polished, professional appearance and discretion when servicing high‑profile clients.
3. Strong merchandising sensibility and attention to detail in maintaining presentation standards.
4. Capability to manage complex sales processes, including private appointments and bespoke requests.
5. Language aptitude: proficiency in English; Cantonese and/or Mandarin advantageous for the Hong Kong market.

1. Clienteling
2. Luxury retail sales
3. Visual merchandising
4. Key account management
5. Inventory control
6. Point‑of‑sale (POS) systems
7. Private appointment management

Typically 3–5 years of progressive experience in luxury jewellery or high‑end retail, with a demonstrated record of exceeding sales targets and experience mentoring or leading junior sales colleagues.

High school diploma required; tertiary education in retail, fashion, luxury goods or business is advantageous.

Buccellati cultivates a studio‑like environment that values artisanal craft, attention to detail and discreet client service. The workplace emphasises heritage, refined presentation and collaborative mentorship within a global luxury retail network.