Buccellati Sales Executive

Costa Mesa • USA

Wednesday, September 10, 2025

Buccellati, a distinguished brand under the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As part of Richemont Americas, Buccellati is committed to fostering an inclusive and diverse workplace that celebrates the unique backgrounds and experiences of its employees. Richemont is a global leader in luxury goods, known for its prestigious portfolio of brands and dedication to excellence.

1. Achieve or exceed monthly sales targets as directed by management.
2. Collaborate with Boutique Director and Assistant Boutique Manager on special client requests.
3. Provide exceptional customer service and create a welcoming environment in the boutique.
4. Support after-sales clients with solutions aligned with Maison values.
5. Assist ecommerce clients and handle phone inquiries to schedule appointments and arrange correspondence.
6. Stay informed on industry news and competitive brands.
7. Demonstrate extensive knowledge of high jewelry, including one-of-a-kind pieces, to drive sales.
8. Cultivate and nurture client relationships through expert clienteling.
9. Partner with management and Corporate Team on CRM initiatives.
10. Accurately capture and manage client data, ensuring consistent follow-up and relationship building.
11. Resolve client issues and escalated matters appropriately.
12. Support in-store and off-site events to enhance brand awareness and customer loyalty.
13. Comply with all Maison policies and procedures.
14. Assist with daily boutique operations, including setup, breakdown, and maintenance.
15. Participate in inventory and cycle counts to ensure successful audits.
16. Maintain visual integrity and brand standards for boutique aesthetics.
17. Perform special projects as assigned by boutique management.

1. High School Diploma; college degree preferred.
2. Experience in luxury retail or hospitality preferred.
3. Excellent understanding of luxury client experience and customer service.
4. Proficiency in computer applications such as Excel, Word, and PowerPoint; SAP is a plus.
5. Strong written, verbal, and interpersonal communication skills.
6. Experience with logistics and operations.
7. Self-starter with a team-player approach.
8. Flexibility to work evenings, weekends, and holidays as needed.
9. Ability to stand for long periods.

1. Client relationship management
2. Sales and negotiation
3. Product knowledge
4. Customer service excellence
5. Communication and interpersonal skills
6. Operational efficiency
7. Team collaboration
8. Problem-solving

Previous experience in luxury retail or hospitality is preferred, with a focus on delivering exceptional client experiences and achieving sales targets.

High School Diploma required; college degree preferred.

Salary range: $26 - $30 per hour, negotiable based on skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are available to support community initiatives.

Richemont Americas is dedicated to creating a dynamic and inclusive workplace where diversity is celebrated and creativity is nurtured. The company values the unique contributions of its employees and encourages a collaborative environment that fosters innovation and excellence.