Buccellati Boutique Operations Associate

Buccellati, a distinguished name in luxury jewelry, operates under the prestigious Richemont Group, known for its commitment to diversity and inclusion. Richemont Americas fosters a dynamic and inclusive environment, celebrating the diverse backgrounds and experiences of its employees. This inclusive culture fuels creativity and excellence, positioning Richemont as a leader in the luxury sector.

1. Implement and maintain boutique operating policies and procedure manuals in collaboration with RNA Finance and Loss Prevention departments.
2. Perform inventory control and quality control tasks, including vault storage, merchandise checks, and stock receipt.
3. Oversee and prepare strategic reports and analysis to achieve boutique network goals, including monthly and quarterly performance KPIs.
4. Manage building maintenance and ensure the boutique's retail aspects are in excellent condition.
5. Handle incoming and outgoing shipments and manage vendor relationships.
6. Facilitate memo/consignment processes and maintain accurate inventory records in partnership with the Marketing Team.
7. Organize storage of jewelry and accessories, and maintain the flagship back-office area.
8. Manage merchandising and daily maintenance of displays and back-stock.
9. Order supplies for boutique operations and coordinate store maintenance issues with local contractors.
10. Oversee incoming and outgoing repairs, mastering the SAP repair process and ensuring client satisfaction.
11. Ensure compliance with security and operational policies, and participate in audits and inventory counts.
12. Assist with sales floor coverage, private appointments, and ensure a seamless selling ceremony.

1. Self-starter with a team-player approach.
2. Strong understanding of customer service needs and attention to detail.
3. Ability to manage multiple tasks simultaneously with precision.
4. Physical ability to lift 20+ pounds and perform duties involving standing, stairs, and moving.
5. Strong written and oral communication skills.
6. 3+ years of experience in jewelry or high-value luxury product sales and operations preferred.
7. College degree preferred.
8. Additional language skills are a plus.

1. Advanced knowledge of SAP.
2. Excellent computer skills.
3. Strong communication skills.
4. Attention to detail.
5. Ability to manage multiple tasks.

3+ years of experience in jewelry or high-value luxury product sales and operations preferred.

College degree preferred.

Salary range: $28 - $31 per hour. Richemont offers a generous compensation and benefits package for eligible employees.

Generous compensation and benefits package for eligible employees.

Richemont Americas is dedicated to fostering an inclusive and dynamic workplace culture, where diversity is celebrated and creativity is nurtured. Employees are encouraged to bring their unique perspectives to the table, contributing to the company's ongoing success and innovation in the luxury sector.