Breguet Retail Sales Advisor

London • UK

Wednesday, January 29, 2025

Breguet, a distinguished member of The Swatch Group, stands as a beacon of horological excellence since its inception in 1775 by the visionary Abraham-Louis Breguet. Renowned for pioneering innovations such as the tourbillon and the first wristwatch, Breguet has crafted a legacy of timeless elegance and precision. The brand's neo-classical style, epitomized by the iconic Breguet hands and guillochage, has captivated historical figures like Napoléon Bonaparte and Marie Antoinette. As part of The Swatch Group, Breguet benefits from a global network and resources, ensuring its continued prominence in the luxury watchmaking industry.

1. Deliver exceptional client experiences to foster long-term relationships and achieve sales targets.
2. Provide tailored advice and product recommendations to clients based on their preferences.
3. Exceed individual sales targets through proactive selling and closing techniques.
4. Upsell and cross-sell products to maximize revenue while maintaining a luxury customer experience.
5. Maintain and update the customer database to create personalized shopping experiences.
6. Participate in local activation events in line with the Brand Universe.
7. Ensure timely follow-up on client requests and inquiries.
8. Develop and maintain a high level of sales technique and watchmaking knowledge.
9. Liaise with customer care for follow-up on customer repairs.
10. Provide reliable information to customers regarding sales and customer service.
11. Manage orders for Blancpain accessories, ensuring stock availability.
12. Stay updated on luxury watch trends, product offerings, and brand history.
13. Provide in-depth product demonstrations and educate customers on the brand’s heritage.
14. Support colleagues in sales and store operations.
15. Participate in team meetings and contribute to sales strategies.
16. Assist in the maintenance of the boutique, ensuring products are displayed to a high standard.
17. Support stock organization and replenishment procedures.
18. Monitor stock levels and inform management of stock issues.
19. Adhere to operating and security guidelines.

1. Previous sales experience in a luxury retail boutique, ideally within watches or jewelry.
2. Proven track record of meeting or exceeding sales targets.
3. Experience in customer relationship management and building a loyal client base.
4. Passion for luxury products and delivering an exceptional customer experience.
5. Ability to build rapport with high-net-worth individuals.
6. Knowledge of luxury brands, products, and industry trends.
7. Strong communication and interpersonal skills.
8. High levels of professionalism and a polished appearance.
9. Self-motivated, proactive, and results-driven.
10. Team player with good interpersonal skills and a positive attitude.
11. Intellectual curiosity and a passion for learning.
12. Strong interest in fine watchmaking and arts de vivre.

1. Exceptional client service skills.
2. Proficiency in sales techniques and closing strategies.
3. Ability to upsell and cross-sell luxury products.
4. Strong organizational skills for maintaining client databases.
5. Knowledge of luxury watchmaking and brand history.
6. Excellent communication and interpersonal skills.
7. Ability to work collaboratively in a team environment.
8. Attention to detail in boutique maintenance and stock management.
9. Adherence to security and operational guidelines.

Previous experience in luxury retail sales, particularly within the watch or jewelry sectors, with a proven ability to meet or exceed sales targets and manage client relationships.

The role offers the opportunity to work within a prestigious luxury brand, providing exposure to high-net-worth clientele and the chance to develop expertise in fine watchmaking.

Breguet fosters a culture of innovation and excellence, deeply rooted in its rich heritage and commitment to craftsmanship. Employees are encouraged to cultivate their passion for luxury and horology, contributing to a collaborative and dynamic work environment.