Breguet Customer Care Coordinator

Breguet, a prestigious brand renowned for its exquisite timepieces, is part of the Swatch Group, a leading global conglomerate in the luxury watchmaking industry. The brand is celebrated for its innovation, craftsmanship, and timeless elegance, offering a distinguished work environment for those passionate about horology.

1. Coordinate and manage customer service inquiries and requests.
2. Ensure timely and accurate communication with clients.
3. Collaborate with internal departments to resolve customer issues.
4. Maintain customer service records and documentation.
5. Assist in the development and implementation of customer service policies.

1. Bachelor's degree in Business Administration or a related field.
2. Proven experience in customer service or a similar role.

1. Excellent communication and interpersonal skills.
2. Strong organizational and problem-solving abilities.
3. Proficiency in CRM software and Microsoft Office Suite.
4. Fluency in English and French.

A minimum of 2 years of experience in a customer service role within the luxury goods sector is required.

Bachelor's degree in Business Administration or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Breguet fosters a culture of excellence, innovation, and meticulous attention to detail. Employees are encouraged to cultivate their skills and contribute to the brand's legacy of luxury and precision.