Breguet Boutique Manager

London • United Kingdom

Tuesday, January 21, 2025

Breguet, a distinguished member of The Swatch Group, stands as a beacon of horological excellence and innovation. Established in 1775 by the visionary Abraham-Louis Breguet, the brand has been at the forefront of watchmaking, introducing groundbreaking inventions such as the tourbillon and the first wristwatch. With a legacy of captivating the elite, including luminaries like Napoléon Bonaparte and Marie Antoinette, Breguet continues to blend its rich historical heritage with cutting-edge technology, crafting timepieces that epitomize technical sophistication and refined aesthetics.

1. Lead and motivate a sales team, ensuring comprehensive training in product knowledge, customer service, and brand values.
2. Conduct regular team meetings and provide performance feedback, defining clear targets and responsibilities.
3. Evaluate and support team development through ongoing training in luxury retail and selling techniques.
4. Anticipate turnover and lead recruitment efforts for new staff.
5. Manage team roster, vacations, and overtime.
6. Ensure an exceptional client experience in the boutique, achieving sales targets through effective follow-up with clients.
7. Propose and execute local activation events, generating ROI in alignment with the Brand Universe.
8. Develop strategies with Brand Manager and HQ teams to foster genuine client relationships.
9. Deliver world-class customer service, offering bespoke consultations and personalized shopping experiences.
10. Maintain boutique operations, ensuring cleanliness, visual displays, and compliance with company policies.
11. Coordinate with suppliers and HQ teams regarding product deliveries and special collections.
12. Oversee cash handling, reporting, and administrative tasks, ensuring accuracy.
13. Track sales performance and customer feedback, reporting on KPIs and sales trends.
14. Represent the brand at local events and develop relationships with high-net-worth individuals.

1. Previous team management experience in luxury retail, preferably within watchmaking, jewellery, or high-end fashion.
2. Proven track record in leading successful teams and driving sales in a competitive environment.
3. Strong background in customer relationship management.

1. Collaborative approach with a 'can do' attitude.
2. Entrepreneurial spirit to develop business and client relationships.
3. Excellent communication, interpersonal, and presentation skills.
4. Leadership and team management capabilities.
5. Deep knowledge of the luxury watchmaking industry.
6. Ability to foster relationships with VIP clients.

Extensive experience in luxury retail management, with a focus on watchmaking, jewellery, or high-end fashion industries.

Competitive benefits package including opportunities for professional development and growth within the luxury retail sector.

Breguet fosters a culture of innovation and excellence, deeply rooted in its historical legacy while embracing modern advancements. The workplace thrives on collaboration, intellectual curiosity, and a passion for luxury craftsmanship, providing an environment where employees are encouraged to excel and contribute to the brand's prestigious reputation.